Warranty
Fintie provides warranty on products against defects in material and workmanship under normal use within 3 months from the order date. For products that are determined to be defective, we will repair, replace or substitute without additional cost to the purchaser.
Fintie reserves the right to repair or replace the defective product with the same or a similar product. Kindly note that repair or replacement delivery times may vary depending on availability. All shipping & handling fees of repair or replacement are responsibility of customers. Fintie warranty only covers cases sold on our site and does not cover the devices.
To obtain warranty service, please contact our customer service at support@fintie.com. You must follow Fintie warranty process to have repair or replacement. In accordance with applicable law, we may require proof of purchase details before receiving warranty service.
Fintie reserves the right to repair or replace the defective product with the same or a similar product. Kindly note that repair or replacement delivery times may vary depending on availability. All shipping & handling fees of repair or replacement are responsibility of customers. Fintie warranty only covers cases sold on our site and does not cover the devices.
To obtain warranty service, please contact our customer service at support@fintie.com. You must follow Fintie warranty process to have repair or replacement. In accordance with applicable law, we may require proof of purchase details before receiving warranty service.